Your Inquiries | Mitsubishi Real Estate Service

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Please read our Privacy Policy and check the box below.

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Handling of Personal Information
1. Purpose of using personal information
Your personal information we acquire through your inquiries and comments will be used for the following purposes only and will not be used for any other purpose
(1) To send out information package you inquired for.
(2) To respond to your inquiries and opinions.
(3) To contact you when it becomes necessary.

Please note in advance that, depending on the content of your inquiry, we may contact you by telephone or document in addition to e-mail. We may also contact you from our department in charge or our affiliated company.

2. Providing or disclosing personal information to a third party
We will not provide or disclose your personal information to any third party except in the following cases.
(1) In cases stated in Section 1 “Purpose of use of personal information”.
(2) When we have your consent.
(3) When requested by judicial or administrative agencies based on laws and regulations.
(4) When it is necessary for the protection of human life, body or property, and is difficult to obtain your consent.
(5) When it is particularly necessary for improving public health or promoting healthy fostering of children and it is difficult to obtain your consent.
(6) In case it is necessary for us to cooperate with the national institutions, local public entity or persons entrusted, to let them perform their duties prescribed by laws and regulations, but becomes difficult to do so with your concent.

3. Arbitrariness of providing personal information
Providing your personal information will be your choice, but please note that we may not be able to respond to your inquiries appropriately without your information.

4.Cookie
Our website contains pages that use “cookie” for convenient use of our website and to collect browsing history.
Cookie identifies your computer on the website, and you are able to refuse “cookie” from browser setting. You will be able to browse our website without “cookie”, but please note that you may not be able to enjoy the full content of our website without it.

5. Inquiries and comments on your personal information
Upon your request, we will respond to the following action without delay;
1) to notify the usage of your personal information
2) to disclose your personal information that we obtain
3) to revise, add or delete your personal information
4) to terminate the usage of our service
5) to delete or terminate providing your personal information to the third party.
Should you have any request concerning your personal information, please contact the below. We will be happy to take appropriate action within a reasonable range.

6. Contact concerning personal information
Mitsubishi Real Estate Services Co., Ltd. General Manager, Legal Compliance Office, Administration Division
Otemachi Financial City Grand Cube 1-9-2 Otemachi, Chiyoda-ku, Tokyo 100-0004
Business hours: 10am to 5pm Closed on Saturdays, Sundays, national holidays, company holidays and New Year’s holidays